More security without additional costs
We want you to enjoy shopping with us for a long time. We at Dekotopia are convinced that the products we offer meet the highest quality standards and, because of this, we extend the manufacturer's warranty to 3 years, beyond statutory specifications! At no extra cost!
Guarantee conditions
Apart from the statutory warranty, we provide a full 36-month guarantee on all products purchased in our online shop after 01.11.2010, provided the customer is a consumer within the meaning of Section 13 of the BGB (German Civil Code). We provide the warranty extension at no extra cost and it does not limit the statutory warranty in any way. We provide warranty for all defects which occur during the warranty period and can be proved to be due to a material defect or manufacturing defect. Please contact our service department for warranty processing. E-mail: service@dekotopia.de
Are there any exceptions?
The extended warranty does not apply to wear parts. Wear parts include all articles that are subject to natural or usage-related wear and tear. Examples include cables, bags, cases, lamps, spotlights, LEDs, faders and laser diodes. The extended warranty also does not apply if devices have been used improperly or no longer exist in their original configuration. For further details, please refer to our General Terms and Conditions of Business.
All advantages at a glance
- Additional warranty extension following the 2-year manufacturer's warranty
- In case of material defects and manufacturing defects
- No deductible for costs of repair or replacement in case of warranty
- The warranty extension is already included in the price, no additional costs
- No running costs